Consumer Recalls: What You Need to Know

posted in: Defective Products | 0

photoA lot of questions can swirl around your head when you hear that the Consumer Product Safety Commission (CPSC) has recalled something you own or use. The fears worsen when you hear why brands are pulling the products. McDonald’s recently recalled 29 million fitness bands that it gave away in its Happy Meals. Ironically, McDonald’s included the step-trackers as a bolstered commitment to healthy children. However, dozens of children suffered rashes and burns while wearing the bands. Carter Law Firm specializes in consumer protection law and wants you to know why recalls are important and what to do if a corporation recalls one of its products.

What is a recall?

The CPSC issues recalls for products that may be defective or cause injury.   The CPSC has jurisdiction over more than 15,000 kinds of consumer products used in and around the home, in sports, recreation, and schools.   While the CPSC can order a company to recall its product, some take the initiative and issue a voluntary recall on their own as soon as they learn of issues with a product.

How do I know if a product I own is recalled?

The best thing you can do is stay vigilant and visit the CPSC website. You can find an up-to-date list of all recalled products here.   This information will give you photos, descriptions and sometimes even serial numbers of items that the CPSC is recalling. Some additional details may include which retailers sold the product and the dates they sold the products.

What can I do if I have a product that is unsafe?

If you have a product you feel is unsafe, the best thing you can do is report it. The government has created a website where you can provide information about the product (   The site asks you to enter your personal information, as well as entering the product and specific details of the product’s potential safety hazard.   Filling out the form takes about 15 minutes and gives the CPSC all of the pertinent details to investigate the problem.

What else can I do?

If you have suffered injuries as the result of using a defective product, you may want to contact legal counsel. Corporations can be held liable if they fail to take action in the wake of numerous consumer complaints or knowingly distribute a product that is defective or could cause injuries.

Carter Law Firm represents clients who have been harmed as the result of unsafe or defective products. Numerous types of businesses may be held financially responsible for your injuries, including design engineers, drug manufacturing companies, manufacturers, medical device design & manufacturers, pharmacies, wholesalers, and retail establishments.

For additional information regarding any of these violations, please complete our Contact Us case evaluation form and a representative from our firm will contact you as soon as possible.


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